Returns/Refunds And Exchange Policies

At Nehora, we want you to love what you wear. If something isn’t quite right, we’re here to help – but with a few simple conditions.

• Returns/Refunds or exchanges must be requested within 48 hours of receiving your order.

• The product must be unused, unwashed, and in its original condition.

• The original tag must be intact and not removed. Items without tags will not be eligible for return or exchange.

• Only one-time exchange is allowed per order.

• Refunds (if applicable) will be processed in your original payment source after receiving the item in same condition and it should be initiated within 48 hrs after delivery.
• Refund will be credited within 7-10 days in original payment source after receiving the product in original condition.

To initiate a refund or exchange, please email us at connectteamnehora@gmail.com dm us on Instagram handle "labelnehora" with your order ID and reason for return within 48 hours of delivery.

Note: We do not accept returns or exchanges for customized outfits.